FAQ2019-09-04T14:42:34+00:00

Frequently Asked Questions

Are the dentists in the clinic careful and gentle?2019-04-23T10:53:54+00:00

Absolutely, yes. We understand that dental treatments can be daunting, especially when it’s in a foreign country. We make great efforts to offer only with the most patient-focused, empathetic and caring dentists. The satisfaction and well- being of our patients is our number one priority.

Can I travel with children?2019-04-23T10:41:32+00:00

Of course, we can help you find activities to enjoy your stay.

Can I use dollars in Mexico?2019-04-23T10:40:22+00:00

Tijuana being a border city gives us the incredible opportunity to be able to use dollars or Mexican pesos in practically all the businesses.

If you decide to travel more to the interior of the republic we suggest you change from Dollars to Pesos.

Do I need a visa to go to Mexico?2019-04-23T10:38:34+00:00

A visa is not necessary, however, to be able to re-enter the United States you need an American passport or visa.

How can you ensure the success of an implant?2019-04-23T10:52:12+00:00

We only use the highest quality implants and the most advanced technical facilities. Compromising on quality is never an option. In addition, a well-planned treatment with a high standard of professional knowledge and experience will ensure the success of your treatment.

How experienced are the dentists you recommend?2019-04-23T10:54:38+00:00

All Mexican dentists are required by law to undergo continuous training. This ensures that all dentists are up-to-date with the most modern and effective procedures. In terms of experience, our dental team has been dealing with high volumes of local and foreign patients, with every conceivable dental need.

How long does a dental trip usually last?2019-04-23T10:46:26+00:00

The length of your trip depends on your treatment plan, but as a general guide:

Prosthetic treatments (complex cases with crowns, veneers, bridges): Usually only one visit required: 4-10 days, depending on the volume of work.Implants: Usually require 2 visits, separated by a 4-6 month recovery time.1st visit: 1-3 days /2nd visit: 4-5 days.

Crowns only: Usually only one visit required: 4-5 days.

Veneers only: Usually only one visit required: 4-5 days.

Prior to coming you will get a full dental itinerary that includes a full overview of how long your trip needs to be, and when you’ll be getting work done.

I do not speak Spanish, is there a problem with that?2019-04-23T10:42:55+00:00

It certainly is not a problem, we offer a concierge service that can support you throughout your trip to any one of our business affiliates we have hotels, restaurants, beauty salon, spa, among others that are bilingual and can fully assist you in all your needs.

I have a car but I do not want to drive to Mexico2019-04-23T10:42:30+00:00

We offer multiple options, such as, that you leave the car in an authorized parking lot and a member of our staff will provide transportation for you.

You can cross the border walking and we take care of the logistics in terms of returning you to the border. Again please do not hesitate to ask how we can accommodate your transportation.

I’m traveling to San Diego, how can I go to the clinic?2019-04-23T10:44:00+00:00

We offer in most of our packages, transportation from the airport to our dental practice in Tijuana. Do not hesitate to ask how we can accommodate you.

I’m not interested in getting dentures. Is there any alternative?2019-04-23T10:51:47+00:00

An implant is the option you are looking for that can meet your expectations. Please feel free to ask for more information and we will be glad to contact you about what is your best options.

In case of several missing teeth, is a dental implant required for each tooth?2019-04-23T10:51:22+00:00

Not necessarily. The number of implants is determined by several circumstances (for example, the neighboring teeth, the condition of your gums, aesthetics, your bite). In general, we have to keep slightly more space between implants than between natural teeth. This means that while three adjacent molar teeth may be replaced by three implants, three front teeth may be replaced by only two implants. Two implants can safely hold a 3-unit bridge, thus replacing three missing teeth.

Is there any way to cross from Mexico to the United States faster?2019-04-23T10:38:10+00:00

Allo Dental can give you medical passes which will speed up your crossing.

The slowest way to cross is by car on a Friday afternoons or weekends.

The fastest way is with a SENTRI access pass.

A great middle ground is parking your car by the border in San Diego and walk across. It costs $5 per day, and our team will pick you up once you’ve crossed. It’s often much faster than driving through the border if you need to arrive at a time with a lot of traffic.

Is Tijuana dangerous?2019-05-11T20:37:39+00:00

Tijuana is safe for tourists and general population.

Tijuana is the most visited border city in the world, which is why security is paramount on behalf of the Mexican government to guarantee the safety of its visitors.

The unsafe aspects of Tijuana can be compared to any other city in the world. There will be places that you shouldn’t go on foot, and you shouldn’t get involved with illegal activity. If you avoid these two aspects, then you will be perfectly safe. We will help guide you with our transportation services, recommended eateries and other concierge services to make your stay comfortable and safe.

Is your dental office similarly equipped to dental offices in the US?2019-04-23T10:55:06+00:00

Mexican dental standards are on par with those across the US.

Our clinic and lab are equipped with the most advanced, state-of-the art technology (including Amman Girbach, Datron CAD/CAM) and materials (zirconium, E-max press ceramic). This allows us to offer treatments and solutions with unparalleled aesthetics and longevity in the fastest time possible.

May I get a quote prior to my arrival?2019-04-23T10:57:04+00:00

Yes. We will provide you with a full treatment plan, overview of the costs and dental itinerary prior to your arrival.

Any treatment plan may be subject to change once the full diagnosis has been established. This happens very rarely, and we will work with you to find the best treatment plan.

The only day available to assist me is on Sundays or outside normal hours2019-04-23T10:49:18+00:00

We understand that daily life cannot stop, so we are happy to assist you after hours or adjust to a special schedule that meets your needs. Please ask about our options so we can assist you better and benefit to your schedule.

What brand of implants do you use?2019-04-23T10:50:15+00:00

We use only the best materials of the highest quality endorsed by clinical studies conducted for more than 30 years and endorsed by ADA, AAID. The brands that are amongst our favorites are Straumann, Nobel Biocare, JD.

What can you do for my anxiety of dental procedures?2019-04-23T10:50:45+00:00

We have different alternatives for you. We have natural options that fall into our holistic treatments and others that involve a little more help (medication). Do not worry, we are not in a hurry. Our mission is to make you feel as comfortable and carefree as possible.

What do I need to bring?2019-04-23T10:56:34+00:00

If you have any dental x-rays or CT scans, it would be helpful if you could to send these to us in advance of your appointment ( for no other reason than to have you save time and money).

But don’t worry if you don’t, we woææ take all the necessary images and get all the information we need during the consultation.

What happens if there are complications after your treatment?2019-04-23T10:52:49+00:00

As with any procedure, unexpected post-operative complication might occur. We will do our best to make your recovery as smooth and pleasant as possible. If you follow our dentists’ instructions after the treatment, it will assist you in making your recovery trouble-free.

However, as with any procedure, unexpected post-operative complications sometimes occur. If this happens, we will offer our assistance in every way. You may be asked to provide a detailed description of your symptoms, and some photos of the problematic sites. Based on these, we can advise and assist you until you are fully recovered.

What is the difference between Allo Dental compared to other clinics?2019-04-23T10:49:49+00:00

We are a young practice that has incorporated a different approach to dentistry by focusing more on the experience. We are keen on our patients enjoying all the amenities that we offer as well as prime oral care.

All the attending doctors have had comprehensive training in their specialties and are prepared to handle the most challenging cases. This practice is singular in the (one on one) method, doctors here focus on quality vs. quantity and this is indicative of what you expect to see reflected in your visit.

What payment methods do you accept?2019-04-23T10:57:26+00:00

We accept cash, credit cards, debit cards, bank transfer and Paypal. If your payment method is not in these options do not hesitate to contact us, we can offer more options that make easier for you to make payments.

Why do you at Allo Dental ask for me to have blood work done for certain surgical procedures?2019-04-23T10:53:15+00:00

This is standard procedure for all surgical procedures.

We want to give you the best care and we want your treatment to be successful, so including a general blood study helps us to be able to better evaluate your case and inform you properly in your procedure.

Why should I choose Tijuana for my dental work?2019-04-23T10:48:12+00:00

Tijuana is the dental destination of latin america, attracting millions of Americans who get dental work done each year. The main draw is the prices: patients can save up to 70% by having treatment in Allo Dental rather than at any dental practice in the US.

Mexico has also earned a reputation in the past few decades for the exceptionally high quality of its dentistry.

Dental professionals in Mexico are obliged to regularly attend dental courses to refresh their knowledge, therefore the quality of dental procedures are extremely high, even compared to international standards.

Will the dentists you recommend speak English?2019-04-23T10:54:17+00:00

Yes. Our dentists have benefited from overseas experience and training, and are fluent in a number of languages. Throughout the process, you’ll also have the support of our English-speaking patient care team.

Hola!Smile is now Allo Dental

To better cater to our specialties we’re rebranding to Allo Dental. Stay tuned!